Cookie Policy

Effective Date: September 22, 2025

British Caribbean Bank ("British Caribbean Bank", "we", "our", "us") is committed to protecting your privacy. This Cookie Policy explains what cookies and similar technologies are, how and why we use them, and how you can manage your preferences. This Policy applies to visitors of our public and private pages at bcbtci.com (the "Website") and to our online services. It should be read together with our Privacy Policy for more details on how we process personal data.

1. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your browser or device when you visit a website. They usually contain:

  • The domain from which the cookie originated
  • The lifetime of the cookie
  • A unique identifier

Cookies may also store information about your device, such as settings, browsing history, or activities while using our services. We also use other tracking technologies ("cookies" for short):

Web Beacons / Pixel Tags / Clear GIFs

Tiny images or code that track when a page or email is viewed.

Tracking URLs

Unique links that tell us how you arrived at our site.

Software Development Kits (SDKs)

Code in our mobile apps that collects device and usage data.

2. Who Can Place Cookies?

First-Party Cookies

Placed directly by British Caribbean Bank to provide and optimise our services.

Third-Party Cookies

Placed by partners and service providers for analytics, functionality, or advertising measurement.

3. Cookie Duration

Session Cookies

Expire when you close your browser.

Persistent Cookies

Remain until a set expiry date or until you delete them.

4. Types of Cookies We Use

Cookie Type Purpose Examples of Providers Legal Basis Retention
Strictly Necessary Required for the site to function (e.g., security, login, form submission). Cannot be disabled. British Caribbean Bank Legitimate interests (Art. 6(1)(f) GDPR) Session or up to 12 months
Performance Collect aggregated usage data to improve site performance. Google Analytics Consent (Art. 6(1)(a) GDPR) Up to 24 months
Functionality Store your preferences (language, region) and enable custom features. British Caribbean Bank Consent Up to 12 months
Analytics Measure engagement, understand usage patterns. Google Analytics, Amplitude Consent Up to 24 months
Targeting & Advertising Deliver relevant ads and measure their performance. Google Ads, Facebook Pixel Consent Varies by provider
Social Media Enable sharing via social platforms. Facebook, LinkedIn, Twitter Consent Varies by provider
Geolocation Provide location-based services with your permission. British Caribbean Bank Consent Session or until consent withdrawn
A complete, current list of cookies with names and purposes is available in our "Manage Preferences" tool.

5. How We Use Cookies

We use cookies to:

  • Recognise you when you visit our Website
  • Keep you logged in and secure your account
  • Improve site performance and troubleshoot issues
  • Analyse trends and measure marketing effectiveness
  • Enable features such as embedded animations, location services, and social sharing
We may link cookie information with other personal data we hold in order to provide a better service.

6. Google-Related Cookies

Google Analytics

Used to collect aggregated statistics on site usage. You can opt out using the Google Analytics Opt-out Browser Add-on.

Google Ads

Used to deliver personalised ads and track campaign performance, subject to your consent.

7. Managing Your Preferences

You can control cookies in several ways:

Manage Preferences Tool

Use our on-site tool to allow or block specific cookie categories.

Manage Preferences
Browser Controls

Block or delete cookies in your browser settings. Steps vary by browser.

Chrome Safari Firefox Edge
Mobile Device Settings

Reset your device's advertising ID or disable location tracking.

Advertising Opt-Out Tools

Visit industry opt-out pages for advertising cookies.

Your Online Choices DAA Opt-Out
Note: Opting out of advertising cookies does not remove ads; it removes personalised targeting.

8. Do Not Track

Some browsers send a "Do Not Track" signal. We do not currently respond to DNT signals because no standard is in place.

9. What Happens if You Disable Cookies?

If you disable cookies, you can still use our Website, but certain features and areas may be restricted or function less effectively.

10. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, law, or our services. Updates will appear here with a revised Effective Date.

11. Contact Us

If you have any questions, please contact:

Phone: (649) 941-5028

Email: cpsupport@bcbtci.com

Last updated: September 22, 2025